IT Support Software

Richmond SupportDesk Mobile Technical Specification

Systems Requirements

Richmond SupportDesk Mobile has been developed for Microsoft Windows Mobile™ 6.0, 5.0, 2003 SE and SE.

Mobile Device Specification

The recommended minimum device specification is a 350 Mhz processor with 30Mb of application memory. Microsoft Activesync™ is required for the Desktop PC installation.

Connection Requirements

Richmond Support Desk Mobile is capable of working on low bandwidth GPRS connections but typically connectivity to the database is provided over TCP/IP via a Wi-Fi or 3G connection.

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